Frequently Asked Questions

General Questions

What services does Rebel Marketing offer?

We’re your go-to team for everything marketing! Our expertise includes:

  • Website Design: Customized websites that not only look amazing but convert visitors into customers.

  • Marketing Strategy: Tailored plans to elevate your brand and amplify your reach.

  • Social Media Content & Management: From strategy to execution, we create scroll-stopping posts and manage your accounts like pros.

  • Email Marketing & Strategy: Build relationships and drive sales with impactful email campaigns.

  • Hosting & Website Maintenance: We’ll keep your site secure, updated, and running smoothly.

  • SEO Strategy & Content Creation: Get found online with SEO magic and content that resonates.

  • Brand Photoshoots & Video: Capturing your brand's vibe through stunning visuals.

  • Copywriting: Words that sell, connect, and inspire.

What industries do you specialize in?

We work across a variety of industries, including service-based businesses, nonprofits, small cities, land trusts, education foundations, and more. If you’re looking to elevate your brand and connect with your audience, we’re here for you.

Do you work with clients outside of Columbus?

Yes, we work with clients remotely all over the country. Wherever you are, we’ll bring our A-game to help your brand shine.

Do you offer recurring or ongoing support after a project is completed?

Absolutely! We offer hosting, website maintenance, and ongoing marketing help to make sure your business continues to achieve it’s growth strategy goals.

Process & Collaboration

What’s your process for starting a new project?

We begin with a kickoff call to understand your overall business goals, challenges, and where the gaps are. We like to review the business as a whole in order to understand where the gaps are that marketing can fill. From there, we create a customized strategy and roadmap tailored to your needs, ensuring transparency and collaboration throughout the project.

Are you able to work with our existing creative director or marketing team?

Of course! We love collaborating with in-house teams to provide specialized support and fresh perspectives.

How involved do I need to be in the process?

Your input is valuable, especially during the initial stages, but we’re here to handle the heavy lifting. We keep you informed every step of the way and collaborate with you as much or as little as you prefer.

Do you offer analytics and reporting?

Yes, we provide detailed dashboards to clients that contain analytics and reporting n order to track your project’sperformance, ensuring measurable results.

Social Media & Content Marketing

Do you manage social media accounts for businesses?

Yes, we handle everything from research, content creation, scheduling and engagement in order to make sure your social media presence is strong and effective.

Can you help us create a content calendar?

Yes! We’ll create a detailed, strategic content calendar tailored to your goals and audience.

Do you run paid ad campaigns?

Yes, we offer PPC and social ad campaign management to drive targeted traffic and boost your ROI.

What kind of videos do you produce?

We specialize in brand videos, social media content, testimonials, and event highlights that tell your story in a captivating way.

Pricing & Payment

How do your pricing packages work?

We offer flexible packages that support small businesses at every stage of growth. Whether you need a one-time project or ongoing support, we’ll find the right fit for you.

Do you offer payment plans?

Yes, we provide payment plan options for larger projects to make working with us more accessible.

What's your minimum project size or budget?

This depends a lot on the type of project we're scoping out. That said, we typically require a minimum project budget to ensure we deliver the high-quality work you deserve. Contact us to discuss your needs.

What will happen if the project scope needs to change?

If the scope evolves, we’ll communicate openly about any adjustments to timelines or costs and work with you to refine the plan.

Miscellaneous

Can you train my team on social media or marketing tools?

Yes! We offer one-on-one training sessions to support your team with the skills such as marketing, website maintenance, and so on. Periodically, we also host workshops on topics like social media management and content creation.

What’s the difference between hiring Rebel Marketing and a freelancer?

With us, you get a full team of experts, reliable processes, and a track record of success. We’re here to deliver consistent, professional results.

Do you offer branding photoshoots for teams?

Yes! From headshots to product photography, we create images that elevate your brand and tell your story.

What are your working hours, and how do you communicate?

We operate during standard business hours and use tools like Asana, Slack, and email for smooth communication. You’llalways know where your project stands.